Your privacy is important to us. This Privacy Policy explains how GrabEggs collects, uses, shares, and protects your personal information when you use our Service.
1. Information We Collect
We collect information you provide directly and information collected automatically:
Information You Provide:
• Account information (email, username, password)
• Profile information (name, country, payment details)
• Communications (support requests, feedback)
• Referral information (referral codes, invited contacts)
Information Collected Automatically:
• Device information (IP address, browser type, operating system)
• Usage data (pages visited, offers completed, time spent)
• Cookies and similar technologies
• Location data (country, region based on IP)
2. How We Use Your Information
We use your information for the following purposes:
• Providing and maintaining the Service
• Processing transactions and sending related information
• Verifying your identity and preventing fraud
• Communicating with you about updates, offers, and support
• Analyzing usage to improve our Service
• Personalizing your experience and offer recommendations
• Complying with legal obligations
• Protecting our rights and preventing misuse
We will not use your information for purposes incompatible with those listed without your consent.
3. Information Sharing
We may share your information with:
Advertising Partners:
• When you complete offers, we share necessary information with advertisers to verify completion and credit your account
Service Providers:
• Payment processors to handle withdrawals
• Analytics providers to improve our Service
• Cloud hosting providers to store data securely
Legal Requirements:
• When required by law, regulation, or legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
4. Cookies and Tracking
We use cookies and similar technologies for:
• Authentication and security
• Preferences and settings
• Analytics and performance
• Advertising and offer tracking
Types of cookies we use:
• Essential cookies (required for the Service to function)
• Performance cookies (help us understand usage)
• Functionality cookies (remember your preferences)
• Advertising cookies (track offer completions)
You can control cookies through your browser settings, but disabling certain cookies may limit functionality.
5. Data Security
We implement industry-standard security measures to protect your information:
• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your information for as long as necessary to:
• Maintain your account and provide the Service
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records
After account deletion, we may retain certain information for legal compliance or legitimate business purposes, but it will be anonymized where possible.
You can request deletion of your account and data at any time through your account settings or by contacting support.
7. Your Rights
Depending on your location, you may have the following rights:
• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request limited processing of your data
• Withdrawal: Withdraw consent for processing
To exercise these rights, contact us at privacy@grabeggs.com. We will respond within 30 days.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:
• Standard contractual clauses approved by relevant authorities
• Data processing agreements with all service providers
• Compliance with applicable data protection frameworks
By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
9. Children's Privacy
GrabEggs is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
If you believe a child has provided us with personal information, please contact us at privacy@grabeggs.com.
10. Third-Party Links
Our Service may contain links to third-party websites or services, including advertiser offers. We are not responsible for the privacy practices of these third parties.
We encourage you to review the privacy policies of any third-party sites you visit through our Service.
This Privacy Policy applies only to GrabEggs and does not cover third-party sites or services.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
• Posting the updated policy on our website
• Sending an email to your registered address
• Displaying a notice within the Service
Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
We encourage you to review this policy periodically for any updates.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
Email: privacy@grabeggs.com
Support: support@grabeggs.com
For data protection inquiries in the EU, you may also contact your local data protection authority.
We aim to respond to all privacy-related inquiries within 30 days.
By using GrabEggs, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices.